Welcome to ArtCoveStudio — your destination for arts, crafts, home decor, party supplies, and gifts. men’s and women’s apparel. We want you to love your purchase. If something isn’t right, this policy explains how returns, exchanges, and refunds work for physical goods.

• Return window: 30 days from the delivery date
• Condition: Items must be unused, in original packaging where applicable, and in resaleable condition
• Proof of purchase: Order number or receipt is required

The following generally cannot be returned:

• Customised or personalised items (unless defective or not as described)
• Items that have been used, altered, or damaged by the customer
• Final-sale or clearance items marked as non-returnable

• Exchanges within 30 days, subject to stock availability
• If the requested variant is unavailable, we may offer a refund or store credit

1. Email business@artcovestudio.com with your order number and reason (return or exchange)
2. Receive a Return Authorization (RA) and simple packing instructions
3. Pack securely with tags attached and all accessories included
4. Ship using a trackable service to the address provided with your RA

• Customer‑initiated returns (change of mind): return shipping paid by customer unless we state otherwise
• Our error/defect/damage in transit: we cover return shipping or provide a prepaid label

• Inspection: 2–3 business days after delivery to our facility
• Refund timing: within 3–7 business days after approval
• Refund timing: within 3–7 business days after approval, to original payment method; store credit available on request where applicable
• Deductions: shipping fees are non‑refundable unless due to our error

Contact us before ordering if you need product or size guidance. For custom or personalised items, check eligibility before purchase.

Contact us within 7 days of delivery with photos; we’ll prioritize a replacement, exchange, or refund at no cost.

Returns are accepted where applicable; duties/taxes paid to customs are non‑refundable by us. Check with your local authority for potential recovery.