• Processing time: 1–2 business days (Mon–Fri) after order confirmation
• Peak seasons/sales: Processing may extend by 1–3 days; we’ll notify you of delays
• Order edits: Address or item changes can be requested before shipment—contact support ASAP

• Standard: 3–6 business days (domestic India)
• Express: 1–3 business days (where available; metro and select areas)
• Economy: 5–9 business days (budget option, where available)
• International: 7–14+ business days, depending on destination and customs

Rates are calculated at checkout by destination, weight, and service. Free shipping promotions may apply—see current offers on the website or at checkout.

• Tracking link sent by email/SMS once shipped (status updates may take 12–24 hours to appear)
• Signature or OTP may be required based on order value or carrier policy
• If undeliverable, the carrier may attempt redelivery or hold at a pickup point

• Preorders ship once the item is available; estimated release dates are shown on product pages
• Orders may be shipped in multiple parcels to speed up delivery at no extra cost where applicable

If tracking hasn't updated for 7+ days (domestic) or 14+ days (international), contact support—we'll investigate with the carrier and assist you.

Report within 7 days of delivery with photos—we’ll arrange a free replacement, exchange, or refund.

• Duties/taxes: assessed by local customs and paid by recipient
• Some materials or product types may be restricted in certain countries—please check local rules

We pack items with care to avoid damage in transit. Crafts and fragile items are packed with suitable protection.

See our Refund & Exchange Policy for eligibility, timeframe, and instructions.